DEWITT, NY (January 23, 2012) – IAM Technologies, LLC announced today that it has reached significant performance milestones with its innovative technology for reducing emergency response times.
The web-based technology, known as “IamResponding.com,” (US Patent 8,009,810 B2) is used by emergency responders to immediately inform their chiefs, team leaders, other members of their department or team, and dispatchers if, when and where they are responding to emergency incidents.
Responding members simply dial a pre-assigned number on any phone, and their name, information and response status appear on any internet-enabled device. This allows responding entities to know immediately if they have a full crew available to respond, or if additional pages and/or mutual aid need to be activated. With IamResponding.com, significant time is saved as compared to current dispatch protocols, enabling emergency response departments to respond faster, with more complete and safer crews.
IamResponding.com has now successfully processed more than 3 MILLION telephone calls from emergency providers responding to emergency incidents, and has successfully delivered more than 18 MILLION outbound messages to its subscribers. IamResponding.com is now used by thousands of fire departments, EMS agencies, specialty response teams, and other emergency response entities across North America, and is relied upon daily by more than 110,000 emergency responders.
As evidenced by these and other significant milestones, IamResponding.com has been proven through real-world usage to be the most reliable web-based service in the fire and EMS industry.
“We are proud of the network reliability that we have been able to deliver to the 110,000+ users of IamResponding who rely on this system 24x7x365 for critical information concerning their emergency response capability,” explains Daniel Seidberg, President of IAM Technologies, “reliability is much more than just a talking point for us; it is at the core of what we do, and we prove our reliability every single day through clear, real-world results.”
According to Mr. Seidberg, “Our company pioneered this cutting edge responder call-in technology, as recognized by the United States Patent Office, and we continue to expand the included features and functions to meet the evolving needs of emergency responders in a manner designed to make their work safer, faster, and more efficient.”
Fire, EMS and other first response providers have clearly recognized, and regularly report, that IamResponding.com significantly reduces their emergency response times. The days of waiting to see if a full crew is responding to an emergency are gone. Departments and their dispatchers now know immediately if a full crew is en route to the station or scene, or if others are still needed. This saves critical time in responding to emergencies. Getting full crews out more quickly also makes for both a safer and more effective response, which is just as critical as the time being saved.
The many additional current functions of IamResponding.com include: text messaging of dispatch information; a scheduling system; a system for members to be able to notify their department of their in-town availability or unavailability; a mass messaging system; a calendaring system; automated certification date tracking; the tracking of the in and out-of-service status of vehicles; and a consolidated dispatch center system for dispatchers to be able to monitor the IamResponding systems of all of the entities within their dispatch territory.
With its web-based simplicity, no software is required to use IamResponding.com. Individual departments can be fully activated in less than 24 hours. IamResponding.com offers completely free, no-obligation, 2-month trials.
Emergency Services Marketing Corp., Inc., also based in Dewitt, New York, holds an exclusive world-wide license to market and sell the IamResponding.com system.