Golden State Fire Apparatus Expands to New Location Adding In-House Customer Support Capabilities

Golden State Fire Apparatus, celebrating its 25th Anniversary in October 2014, today announced a move to new offices and service center facilities located at 7400 Reese Road in Sacramento beginning on January 8, 2015. Pictured outside California’s state capital building, (from left to right) Daron Wright, Marie Wright, Ryan Wright, and Bill Wright.

Editor’s Note: An investment like this represents a number of positives for the fire service industry. First, after-sale service is critical for fire departments nationwide, and this type of investment reassures customers that the after-sale service will be done by a company committed to reinvesting in people, equipment, and facilities. Second, an investment like this raises the quality of service by becoming attractive to the best of the best EVTs. Third, in an economy that has struggled during teh past six years and is still in the process of rebounding, this type of investment is good for the community in which it is made and opens up the door for potential job growth.—Chris Mc Loone

SACRAMENTO, CA—Golden State Fire Apparatus, celebrating its 25th Anniversary in October 2014, announced a move to new offices and service center facilities located at 7400 Reese Road, in Sacramento, beginning on January 8, 2015. The three-acre campus features a renovated 30,000-square-foot maintenance facility with space for up to 18 apparatus bays, making Golden State Fire Apparatus a single-source provider for sales and service.

“After careful deliberation, and a comprehensive site selection process, we are relocating to a facility that includes a dedicated fire apparatus service department staffed by Golden State employees who are Pierce– and EVT-certified,” said Ryan Wright, vice president, Golden State Fire Apparatus. “Moving to California’s capital city is a major commitment and long-term investment that will benefit Pierce customers across Central and Northern California as we celebrate our 25th Anniversary.”

“Golden State Fire Apparatus, led by the Wright family, is an outstanding team and we’re excited to see this move to a campus with comprehensive in-house customer support capabilities,” said Jim Johnson, Oshkosh Corporation executive vice president and president, Fire & Emergency. “For a quarter of a century, the Golden State brand has stood for excellence; this move paves the way to further support and carry on their tradition of putting the customer first.”

The new headquarters is situated on three acres, and its 30,000-square-foot maintenance facility is located near Highway 99 (close to the Interstate 80 and Highway 50 interchanges) with easy access to the Bay Area and Interstate 5 corridor.

The new Golden State facilities will feature a dedicated 2,600 square-foot parts distribution department stocked with an extensive inventory. The service and repair staff includes EVT certified service and support professionals (with more than 80 years of experience), backed by Pierce’s service and training department. Among its services, Golden State will offer comprehensive warranty support, technical support, mobile service, equipment mounting, and pump testing. The company also plans to develop a strategically located network of service providers throughout its territory.

“We’ve had this vision for quite some time, and now it’s becoming a reality,” explained Wright. “Meeting the needs of our customers with new Pierce apparatus – and a full parts and service department – is a win-win for everyone.”

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