TEMECULA, CA — According to recent figures, 27 of the 30 most populous U.S. cities now depend on the full-circle security and communications portfolio from emergency communications leader Cassidian Communications, an EADS North America company.
One of the most commonly installed emergency communications products from Cassidian Communications is the VESTA® emergency call processing system. It was introduced in 1995 and currently is deployed in 30 percent of public safety answering points (PSAPs) in the United States, including populous cities such as Baltimore, Los Angeles, New York and Philadelphia.
Protecting nearly 50 million citizens, the VESTA® Digital Multiplex System (DMS) call processing solution provides advanced telephony with digital local exchange capabilities to call centers located within five miles of a central office (CO) equipped with a GENBAND DMS-100 Switching System.
The VESTA DMS solution is an “intelligent” telephone console designed to provide additional functionality to the Meridian Electronic Business Set (EBS) utilizing an intelligent windows PC platform. It centralizes call center applications on an open platform and integrates telephony functions with mapping, incident tracking, radio, computer-aided dispatch (CAD), digital logging and third-party applications. Customers include the Philadelphia Police Department’s Communications Division.
The VESTA DMS solution is configured in a mated tandem design, enabling network ACD capabilities with load balancing between two COs, providing geographic redundancy. The system also has a Cassidian Communications custom-built A/B switch designed for call takers to log into either site, allowing redundancy to the desktop. For an additional layer of redundancy, the VESTA DMS solution is designed to operate in a client/server environment, running in network or stand-alone mode.
Cassidian Communications continues to serve clients ranging from public safety operations to Fortune 1000 corporations to federal agencies. Collectively, the company has more than 40 years of experience deploying 9-1-1 call processing solutions, notification solutions and first-responder digital trunked radio networks.
For more information about Cassidian Communications, visit www.CassidianCommunications.com.