Sunbelt Fire, Inc., of Fairhope, Ala., and Greenwood Emergency Vehicles, Inc., of North Attleboro, Mass., were named by E-ONE as the apparatus manufacturer’s top two dealers in the United States.
The companies were honored in January at E-ONE’s annual dealers meeting in Orlando, Fla., where E-ONE President Peter Guile presented the awards.
Sunbelt, named dealer of the year, was founded in 1983 by Thomas “Tom” McLendon Jr., and is now run by his two sons, Thomas, the president, and Slade, the vice president. Sunbelt Fire is the exclusive E-ONE dealer for Alabama, Louisiana, Mississippi, Arkansas, the Florida Panhandle, and Southwest Tennessee.
Confirming Core Values
Thomas McLendon III said the award confirmed the core values of the company his father started.
“When our mission statement says it’s so important to listen and to know our customers’ needs and provide them with the best product and service, that’s not something we just give lip service to,” he said. “Our technicians, sales people and the support people and the parts people, all the way to the shipping and receiving people, without them we wouldn’t be able to serve. That’s what my dad was very focused on. He was a serving leader, but he was also a serving person.”
He said Sunbelt Fire’s customers appreciate the company’s commitment to service.
“They know that we’re there for them when we don’t have to be,” he said. “And that’s when I think they remember us the most, not when we’re there trying to sell them something. When they need to get a part to get the truck back in service, that’s probably when we perform at our best.”
Greenwood, which says it is the largest emergency vehicle dealer in the United States, was incorporated in 1979 as the exclusive dealer for E-ONE in Massachusetts, Rhode Island, Maine, and Southern New Hampshire.
“This is really a testament to the hard work of our sales and service staff,” said Greenwood President Tim O’Neill. “We’ve worked hard to keep our customers, who continually save lives and property, in the safest, most efficient, state-of-the-art apparatus.”
He called the designation as E-ONE’s number two dealer “a real vote of confidence from our peers in the industry.”
One of Greenwood’s top customers, the Boston Fire Department, recently took delivery of two E-ONE 110-foot aerial ladders and ordered six more new E-ONE trucks – three custom pumpers and three more 110-foot aerial ladders. Those units are scheduled for delivery in mid-2008 and will be the 107th through 112th E-ONE vehicles that have served in Boston’s fleet.
The recently-delivered aerials are the first tandem-axle E-ONE units in the city of Boston. They have a turning radius of several feet less than the single-axle trucks Boston had purchased before – making them safer and easier for taking tight corners.
Relationship With Boston
Mark MacDonald, Greenwood’s vice president of sales and marketing, said he is grateful for the Boston’s long-standing relationship with E-ONE and his company.
“We feel honored that the Boston Fire Department has continued to select our fire trucks to help them meet their unique emergency needs,” he said. “While we value every customer, especially those smaller communities that only buy one truck every ten years, it’s reassuring to know that our equipment is performing well in a challenging fire-fighting environment like the city of Boston.”
MacDonald said Greenwood is committed to continuing “to do a better job for firefighters and to improve their ability to safely save lives and property.”
Greenwood, which is also the New England Horton Ambulance dealer, has placed over 1,500 emergency vehicles in the six-state region. The company’s headquarters are in North Attleboro, Mass., and it recently opened a second facility serving northern New England in Brunswick, Maine. For information about Greenwood Emergency Vehicles, call 508-695-7138 or go to www.greenwoodev.com.
Sunbelt Fire has had many customers for more than 20 years and has more than 1,400 trucks currently in service. E-ONE is the number one manufacturer of fire apparatus in Sunbelt Fire’s multi-state service area. For information about Sunbelt Fire, call 800-642-8484 or go to www.sunbeltfire.com.
E-ONE, a leading manufacturer of fire rescue vehicles, engineers and builds a complete line of apparatus including hazardous materials units, explosive ordnance disposal vehicles, command centers and aircraft rescue vehicles.
For information go to www.e-one.com.