Pierce Manufacturing, an Oshkosh Corporation Company (NYSE:OSK) announced today that Firematic Supply Company of Long Island, New York has opened a new service facility in Altamont, New York, near Albany. Firematic expanded its existing territories, in Connecticut and southeastern New York State, to include 19 counties in eastern portions of upstate New York. Firematic’s new facility will enhance customer support to fire departments in the 19 counties of this newly acquired territory.
“Our new Altamont facility is 8,000 square feet in size, includes five service bays, and offers comprehensive services – including mobile support – to fire departments across the region,” said Peter Hanratty, Firematic Supply Company president. “This facility’s mission is to take care of our customers in these 19 counties with the same type of support that we offer in our other regions – to provide them with an unmatched service experience.”
“Increasing sales and market share requires a combination of excellent products and unmatched service and support,” said Matt McLeish, Pierce Manufacturing, vice president of sales and marketing. “Firematic’s new facility shines a spotlight on this customer-driven mission in action, and we applaud their commitment to serving fire department across their growing territory.”
Firematic Supply Company has represented Pierce for 35 years and is the recipient of Pierce’s 2014 Service Dealer of the Year award. The company offers comprehensive customer support through a network of seven locations, and features a complete mechanical service center, a factory-authorized pump service center, factory-trained mechanics, custom fabrication and design, comprehensive testing resources, and an extensive parts inventory.